FAQ - Money transfers




Is it possible to receive a money transfer at any other point of the bank, except for the one specified in the application?

Money transfer on Transfer can only be received at the points where the transfer was sent. For all other systems, you can receive your money transfer at any point of our Bank.






How long does the money transfer remain in the recipient's Bank?

WESTERN UNION     90 days


CONTACT                   30 days

UNISTREAM              30 days

Internal transfer       permanently







Can the client assign another person to receive the money transfer?

Yes, he can, but only by a notarized power of attorney.




What documents are required to receive a transfer?

- Passport of a citizen of the Republic of Tajikistan

- Foreign passport of a citizen of the Republic of Tajikistan (foreign Passport)

- Passport of a foreign citizen

- Passport of a person without citizenship

- Registration certificate

- Permanent residence permit of a foreign citizen in the Republic of Tajikistan

- Permanent residence permit of a person without citizenship in the Republic of Tajikistan

- The document proving the identity of the military man






How commission can be paid?

The Commission can be paid either when calculating the transfer amount, or separately when sending a money transfer.






How long does it take to transfer a foreign currency?

From 5 to 10 minutes for instant transfers and from 1 to 3 business days for transfers to bank accounts. We also recommend that you take into account the mode of operation of the transfer delivery point, especially if the time difference in the time zones of the sender and recipient is large.

 






What to do if the Bank transfer was not entered?

In this situation, you need to call the sender and ask them to send you a copy of the payment order. Then bring this copy to the Bank, where employees will verify your correspondent account according to the payment order.   






Is it possible to get a money transfer using a copy of your passport?

No, it isn't, to receive a money transfer, the recipient must present the original passport of a citizen of the Republic of Tajikistan. 






Description of non-commercial money transfers

In this case, only internal transfers intended for accommodation, financial assistance, gifts, pensions, tuition fees, current expenses, alimony, travel expenses, and other non-commercial purposes are possible.






Is it possible to get copies of the payment order for money transfers if the recipient has lost the original?

Yes, it is, after the recipient submits an identity document to the Bank and writes an application for a copy of the payment order. 






Is it possible to send a money transfer in foreign currency to individuals within the Republic of Tajikistan?

It is not possible for individuals to transfer foreign currency without opening a Bank account within the Republic of Tajikistan, except for transfers to their own Bank account.






How to get money transfer within RT?

·         Contact the nearest branch or Banking service center of Eskhata Bank OJSC;

·         Show the money transfer operator an identity card and the transfer control number.

·         According to the transfer application completed by the operator, get the transfer amount from the cash register.

·         Ask for a receipt for the internal money transfer operation from the operator



 






How to send a money transfer within the Republic?v

·         Contact the nearest branch or Banking service center of Eskhata Bank OJSC»;

·     Present your identity card to the money transfer operator,

·     Tell the operator the full name of the recipient and the amount of the money transfer.

·     Pay the transfer amount and the corresponding commission to the cashier;

·     Get your copy of the "Transfer request without opening an account" with the transfer control number from the operator.

Tell the recipient the amount sent and the transfer control number.

You can also make a money transfer through payment terminals and through the electronic wallet of OJSC "Bank Eskhata".






How to get a money transfer sent?

1.     the Recipient must present a document proving their identity and the transfer control number to the money transfer operator in the banking service center. (Money transfer is issued in accordance with instruction 204 of the National Bank of the Republic of Tajikistan" on the procedure For performing transfer operations by individuals without opening Bank accounts»).

2.     You can also receive a non-cash money transfer to a card, Bank account or e-wallet without leaving your home



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