Dear Customers!

Dear Customers!

As you know March 15th is celebrated as the World Consumer Rights Day.

We take this opportunity to remind you that if you have experienced unsatisfactory service, you may contact us with your complaint. We guarantee that your complaint will be handled carefully and promptly.

 You may send your complaint by email to The bank's website has a separate page dedicated to customer rights, which describes the procedure for receiving, submitting and handling customer complaints:

Every customer of OJSC “Bank Eskhata” has the right to send a complaint or proposal on enhancing the quality of services provided by the bank. All appeals will be studied and directed to the enhancement of service quality and further development of the bank's activity. 

 We stay in touch and  always happy to help you with any questions come up.



Back to the list