Bank Eskhata successfully passed the second supervising audit for compliance with the international quality standard ISO 9001:2008
05.08.2016

Bank Eskhata successfully passed the second supervising audit for compliance with the international quality standard ISO 9001:2008

Bibigul Beisenbaeva, the leading auditor of the international company Intertek, visited Bank Eskhata for another audit monitoring. Let us remember that every year Bank Eskhata passes audit for quality assessment of the customer service in remittance sphere, and the Bank assessment for compliance with the requirements of the international standard ISO 9001:2008. Within the audit, Bibigul Beisenbaeva visited Head Office and the branches in Istaravshan and Vakhdat towns, where she held meetings with branches management and their managers and with common staff. During the meetings, auditor also checked them out for knowledge level and their competence.
Auditing process took several days, when results were presented to the highest Bank Management. According to the audit results, it was proved that management system of the Bank is entirely efficient and no discrepancy could be found. It means that Bank Eskhata proceeds compliance with standards ISO 9001:2008.
Nowadays Bank Eskhata entirely meets the standards of the quality management. It proves again the pursuit of Bank Eskhata to move to the heights of success, to achieve set goals and consistent work on improvement of the customer service quality. In spite of negative factors related to crisis, Bank Eskhata managed to keep its position as one of the leading banks in the country, and as well, it could use the situation to make the Bank rather efficient, competitive and attractive for customers.
It is worthy to note the fact that Bank Eskhata became one of the first, which received this certificate among other financial institutions in Tajikistan.
We also remind that by the end of 2013 Management Board of Bank Eskhata came to resolution about passing audit for compliance of Bank Eskhata operation with requirements of the international standard in remittance sphere. After the auditing, on 06 August 2014, Bank Eskhata received certificate ISO 9001:2008 by the Intertek Company.
Intertek is the international company about providing service for independent appraisal, monitoring, testing and certification. The company was found in 1885, and for more than 130 years, it gives examination to quality and safety of products, processes and systems of companies all over the world.


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